They CHARGED me an extra $100 service fee on top of the contract amount!!!!!! Not to mention they offer free inspections and 100% satisfaction or your money back — guaranteed. or. Google their reviews, and complaints from employees and customers. After a few weeks I was still seeing evidence of mice!!!! See my poor experience below:September 26, 2020 - spoke to customer service rep explained I was still experiencing bugs after treatment, she stated I would be charged for another treatment because I called outside of 30 day timeframe, I explained I was following Covid precautions and feel like fee should be waived, she said I need to speak with branch manager for resolution and that she will connect with himOctober 20, 2020 I received a voicemail from manager Keith Fleming, I called him back on 3 different days, he never returned my calls October 30, 2020 I called customer service again, she stated she reached the branch manager, he said he would call me that day, she also said she would call me by end of business to confirm issue was resolved, neither of them called November 9, 2020 I called customer service again, rep Ida said she will escalate the issue but unfortunately she could not reach the escalation department, calls were dropping. Challenging Work. A free inside look at company reviews and salaries posted anonymously by employees. She put me on hold to call the branch manager, she returned and said he stated he would have a technician call today . terminix.com. Terminix Pest Control. I did not receive a call from technician of managerNovember 10,2020 I tried to call Ida back on a dedicated line but reached another rep Darlene. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Terminix Reviews 29 • Poor . Write a review. Terminix Reviews (632) Add a review. Original review: Sept. 30, 2020. 3.0. Terminix. Complaints & Reviews … User's recommendation: Don't call Terminix they are not worth it. User's recommendation: Don’t.... just don’t. Please understand that I have to use my saving money to pay this charge to avoid a late fee on my account. Terminix is the worst pest control place in bay county.They lie and scam people out of their money .I am so pissed right now. If a company is so uninterested in its customers then why would I give them money? Log In. Dont walk away from terminex!!!! I was then connected from the local Terminix office, I believe the guy's name is Matt, his phone number is 316-253-3963. Check our FAQ, For more information about PissedConsumer check out our He acted like he understood and was going to set me up with a one time treatment. Poor customer serviceI had a service with Terminix for gutter guard installation and insulation on October 24th. Terminix should have negative stars. terminix.com Visit this website terminix.com. The company is now run by franchise owners and customers may find quality of service varies from city to city. Review #2303485 is a subjective opinion of poster. Terminix consumer reviews, complaints, customer service. Forgot account? **And they don’t stop there. I have been trying to cancel and get my money back for 18months! A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Rat problem continued and getting Terminix to come back was infuriating. I made a payment via credit card and Matt told me that the credit card information wouldn't be stored in the system. There were so many excuses and no shows. Terminix provides whole-home solutions, such as insulation, crawl space encapsulation and moisture control services, too. Paid them a lot of money for nothing. What is your customer experience with Terminix? Terminix is terrible Hired Terminix for rat exclusion some years back. Then I had to wait 45 minutes to speak with someone who was no help. I have been on the phone with them 5 times over the past week trying to get it sorted out. two missed appointments, no calls. I am disputing the charge with my bank and will make payment arrangements with them. The review score is a weighted formula based on the amount of positive customer reviews submitted through our website, customer surveys from feedbackchanger.com and negative reviews. I was visited by a technician from Terminix thinking it was my regular pest service. Pest Control in Burnaby, BC. Terrible experience from 3400 Corporate Way Suite G Duluth, GA 30096 Office. so much for Terminix. Terminix ranks 18 of 118 in Pest Control and Services category. They came and made some 1st grade looking awful to the eye patches to block out the mice. I had to cancel my credit card so that they would stop trying to charge me. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Terminix. I said ok. Well in July, the technician showed up and treated the outside of the house and then let me know. Elkon. Then a day or so later a unexpected salesman called to come inspect the property. You have lost a customer due to your inability to solve this problem professionally. User's recommendation: Dont call any pest company in marietta. I tried branch manager and he never returned one call or email. You didn’t even go in the attic or put down mice traps or seal the roof. I also take care and house my disabled adult son. Review #2321891 is a subjective opinion of poster. Review #2288313 is a subjective opinion of poster. page 20 They will tell customers that they will solve their problems and take thousands of dollars and do absolutely nothing. TERMINIX SERVICE TECHS VOICE YOUR OPINION, Changed my contract and charged me for services outside the contract, If you wish that your prior post be removed, submit a notarized letter. Terminix Complaints: A Termite Horror Story. Jobs. What can we help you with? However, even the best pest control companies have negative reviews online. Share Report. They are America's #1 provider of pest and termite control services. I gave out my credit card info and scheduled the service on October 24th. There were so many excuses and no shows. RUN! Terminix reviews (www.terminix.com): Terminix. Termimix will not honor termite contract.1.4/5(459) Log In. The price of my termite bond cost tripled within the last year , this is absurd and should be against the law. User's recommendation: Never use Terminix. You only put down termite traps and sprayed the base of my house. Workplace insights that matter. She recommended me call her the next day if I did not receive a call by 5pm. See more of Terminix Complaints on Facebook. My name is Roosevelt Freeman I gave you a one because I couldn't give a zero. or convert me back to the pest service only, They said the same thing you should be getting your refund it take 2 to 3 weeks. Questions. Alright fellow service techs we know you all have had enough, from overtime issues,changing pay plans,changing benefits,losing stock options,being abused by mgmt,cancels,allowances,pressure to sell or else sound familar?forcing employees to work weekends,mgmt getting... Terminix missed appointments. You'll understand why. This is in Santa Cruz mountains. However, up till today, I have not received the refunded yet. No return calls, and added a charge to my contract that I didn't agree to also refused to fix the problems. Most commonly, consumers tend to contact Terminix to ask questions about: Activation/ Cancellation, Request for Information, Payments and Charges. Don't use Terminix!!! I have tried repeatedly to get ahold of them to schedule a service and have not been able to speak to anyone. Review #2283485 is a subjective opinion of poster. I called Terminix a year ago because I had some kind of a vermin under my house. 1 449. I tried branch manager and he never returned one call or email. Terminix is accredited with the Better Business Bureau (BBB) and has an A rating with the organization. Do you agree with Terminix's TrustScore? Reviewers write the most about Terminix Pest Control and give it 1.5 stars out of 5. Complained that my house was too out of the way. After 2 weeks. 963 Terminix reviews. He also said he would take me off of auto pay. Filter reviews. Only have spoken with phone reps. Terminix ranks 18 of 118 in Pest Control and Services category. Ratings by category. Called them about a rat problem. I still hear mice in my attic at night. © 2020 Trustpilot, Inc. All rights reserved. EVER! I purchased a Terminix plan June 1 for termite, general pest control and spider treatment. A free inside look at company reviews and salaries posted anonymously by employees. Then called the corporate line which I decided instead of questions I would just cancel our contract. Terminix . 5336 Stadium Trace … DO NOT TRUST!!! Real Stories from Terminix Customers and Employees "I too work for Terminix and feel sorry for the customers. They offer customized plans to protect and rid your property of termites, insects, bugs, rodents and other pests. A Terminix Tech came to my home, walked are around and said he would send an assessment. I am a retired school teacher on a limited income. Review #2286256 is a subjective opinion of poster. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Learn what worklife at Terminix is really like by reading real anonymous reviews by current and former employees. 3 reviews for Terminix, 2.3 stars: 'Well not only did the terminix employee came early but I had some concerns about the chemicals your company uses because of my pets. was for proper removal and replacement of attic insulation in my home. Tried to cancel contract and their answering machine picked up on a 1-800 number. Orkin and Terminix are two of the most well-known pest control companies in the business. Some consumers also have very good reviews about their experience with Terminix, and again like other big name pest control providers, this is because each Terminix branch is run independently. Terminix has been leading the fight against termites and pests since 1927. Thg he salesman are heartless, money hungry and horrible. I also still have roaches and mice. So I was billed for that service. See more of Terminix Complaints on Facebook. HORRIBLE Customer Service. I want them out of my life. I told them I wanted a one time treatment for mice and roaches, and they scheduled a date for that. Some branches offer excellent service while others, not as much. Terminix has been leading the fight against termites and pests since 1927. Orkin remained a family-run business for decades until it was ultimately acquired by Rollins Inc. in 1964. Just make sure you don’t have the technician js I have canceled all services with this company. He came in and took some pictures and told me we had termites and tried to get me to go on a year contract for termites. Columbia, United States; Industry Skilled Trades; No logo available. Blog article. The image of Terminix is tainted. Terminix International Company, LP is rated with a F rating from Business Consumer Alliance as of 12/15/2020. After several calls, I was told on November 2nd that the refund may take up to 3-4 business days. I have been waiting for the technician and left hanging with no call and still have the same problem with the roaches very unprofessional. Review #2275838 is a subjective opinion of poster. DON'T USE THEM!!!! Being a business owner myself and process improvement consultant I know the importance of building trusting relationships with customers for longevity and most importantly quality of service. I didn't even notice this until one month later when my card got charged again. The tech that came out told me he 'didn't even think I had termites', but did the traps anyway. Ask a Question. They’d schedule to come back and not show. Can not get them to return calls. Relationships such as these can be awkward as they require that employees routinely visit and sometimes come in the house. Called multiple times regarding issues and no one calls back or cares. Not to mention they offer free inspections and, for most services, 100% satisfaction or your money back — guaranteed. Review #275641 is a subjective opinion of poster. She stated she don’t have a way of getting me connected back to Ida. I have made several phone calls to customer service only to be told that the refund would be processed and I never received it. People came about a week later to treat the house, and without my consent they installed termite baits around my house. KILLED MY FOUR CATS. It grows mold. They sold me an ",exclusion service". Called the local office in Mobile, AL multiple times and left messages as well as using their texting system. A free inside look at company reviews and salaries posted anonymously by employees. They won't cancel my service. Want to know more about working here? A few hours later we get a text message thanking us for choosing Terminix and listing a link for us to click on to review our “one year agreement!” When I clicked the link it welcomed us to our new agreement (that we DID NOT agree to) and stated that there was a $99 early termination fee. Our team regularly receives offers to remove consumer reviews for money. The class action lawsuit was filed in December 2017! Orkin . when I ask what to do he said i don't know and left. This company does not follow through with their promises. Rat problem continued and getting Terminix to come back was infuriating. I have been a Terminix customer for over 20 years and up until recently I was happy with their service. Review #2327721 is a subjective opinion of poster. The term Challenging, is putting it lightly. Orkin and Terminix Overview. The rep who I spoke with said he would put the service on hold and they would check in in September to see if I still wanted to cancel. Went into the attic and laid some glue pads. They mostly target the elderly and single women. Photos. I told him "no, I don't even own the place, I just want the roaches and mice gone." Is Terminix legit or a scam? How long do i need to wait after being exterminated for bedbugs do i need to wait before i can scrub hardwood floors. My son has immuno compromised illness and I was worried for his health and mine as a 70 year old woman. The man helped me with the answers and put my concerns to rest. Over the course of its long history, Orkin has actively engaged in research projects with public universities and the CDC to study insect behavior and biology. Recent recommendations regarding this business are as follows: "Do not use them", "do no use them", "Do not go with Terminix". Terminix is a scam. Orkin was founded by Otto Orkin in Pennsylvania in 1901. Terminix Reviews. I got scammed. To wit: I initially signed a "year" contract with Terminix, specifically stating I wanted a YEAR'S worth of service. The Better Business Bureau website shows some Terminix locations are accredited by the BBB and some are not, and some have had complaints while others have not. They will rip you off completely. This has got to be one of the worst companies to work for. I would never have agreed to that. I have left messages, texted them and emailed them. “Excellent service, wonderful service policies. Search; My kununu; Add a review . Check the complaint history, rating and reviews on this company. Terminix was first mentioned on PissedConsumer on Dec 27, 2007 and since then this brand received 1063 reviews. Not Now. And put a little bit of silicone around the base of my house, not even enough to keep the mice from coming in. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Having credibility and healthy relationships with customers is critical to the success of any business! They’d schedule to come back and not show. How Bad Can a Termite Infestation Be? Please do not use this company!!!! Well I haven't had the extra money to pay and in October they debited my account even though I am not on auto-pay. Cost over $1500 for work and had guarantee. Work/Life Balance. Customer Reviews. User's recommendation: NEVER USE A COMPANY, THAT DOSENT CARE ABOUT CUSTOMERS. SWITCH AND BAIT CO. Terminix is by far the largest rip off company I have ever used.I had a inspection, it was set up my my real estate agent. Terminix was first mentioned on PissedConsumer on Dec 27, 2007 and since then this brand received 1065 reviews. I had Terminix pest control at 3 rental properties and I canceled all of them. Cost over $1500 for work and had guarantee. I had a gut feeling something wasn't right. Ask a question about working or interviewing at Terminix. 20 reviews of Terminix "Update: I've deducted stars from Terminix because of a deceptive maneuver they tried to pull on me. In fact, Terminix provides whole-home solutions, such as insulation, moisture control and crawl space floor support services, too. Terminix reached an agreement to resolve 31 complaints filed with the New Jersey Division of Consumer and Terminix entered into an Assurance of Voluntary Compliance with the Attorney General's Bureau of Consumer Protection for the Commonwealth of Pennsylvania. I have not had one return call.. or. Create New Account. They keep telling me they're sending emails to the branch and regional managers etc. But I have to say that your employee Chris has done in excellent job in this regard. I have had to move out of my house they are in every room ,car port and in two cars my house is over 4000 sq ft 1 level, Received bill after past canceled service. 105 complaints for Terminix International Company, LP. After calling terminix I found out he had signed me up for a year contract for termites and pests. Still no response. I was quoted for $719.18 for the insulation installation and $1,611.43 for the Gutter guard installation. Community. Hired Terminix for rat exclusion some years back. The algorithm is subject to change in future. I told her I don’t trust him based on previous experience, she decided to send him an email stating my concerns and lack of trust in hopes of him following through. Review #2298418 is a subjective opinion of poster. TERMINIX Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Terminix. I tried numerous times to get a hold of someone from Terminix in my local office... What happens when you trap moisture and organic material in a plastic container and let it sit in a warm environment? 1.5. We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Review #2279891 is a subjective opinion of poster. Horrible! You have to watch all of the technicians to make sure they do their job. Fraud charge warning!!!! I paid them for a termite service as that is what they told me my problem was. Verified customer Switch and Bait Masters. They offer customized plans to protect and rid your property of termites, bed bugs, rodents and other pests. They charged me in advance for the renewal (which I didn't agree to). There may be more reports for "Terminix" For more results perform a general search for "Terminix" Showing 1-25 of 121 Found Reports For more results perform a general search for "Terminix" Wondering if a report is missing? Terminix is a TRUE RIP OFF!!!!! About. There is not enough information available to create the chart. General Search. had wasp issue, told me to hire local exterminator as they could not do it because their ladder wasn't tall enough. Orkin. I’m still getting the “we want you back” letters from them. When we started up with terminix they would advise us when they were showing up so we would unlock our locks for the back yard , recently we would just get notifications when they’ll be coming out but would never advised us at what time so we could unlock the gates, then we would get a statement indicating the work they had suppose to have done, but they didn’t do anything because the gates were locked, this has happened twice, I called them and advised them of this situation so they said we wouldn’t be charged, so they sent another person and he did the job beautifully. A charge of $940 was made without my consent and I wonder why my credit card information is stored even though I was told it wouldn't. 2,007 reviews from Terminix employees about Terminix culture, salaries, benefits, work-life balance, management, job security, and more. Based on 2,040 reviews. Not to mention, you could be fired at any moment for low performance, and not being someone's favorite. Culture Culture New. See BBB rating, reviews, complaints, & more. I rent the property so I don't care about the termites. He had the worst disposition, very rude so I declined to have him do anything at my home. Reviewer15165829 Sign in to contact user • Dec 12, 2019. Terrible experience with Duluth Ga Office. I decided to cancel all my contracts with Terminix due to this fraud charge. Review #2343844 is a subjective opinion of poster. came out said Terminix could not treat bird mites . I bought my house in July. Also the salesperson's business card has a fake email, address, phone number, and name. The employees do very little to solve the issue because of low pay grade. The services were... NOT HAPPY WITH THIS SERVICE, JUST WANT MY MONEY BACK!!! The initial contract with Terminix Intl. 2 316. The young man worked and worked but never could get it to come out. Review #2316086 is a subjective opinion of poster. I continued to have wood damage from ANTS. Anyway, Im sure you can guess what happened..... no one to speak to!! 127 Reviews. 994 Terminix reviews. They tell me every time that they will have someone from the 'local office' get back to me. Job Security. We have been a customer of theirs for abt 3 years on the yearly maintenance program. You should never consider this company for anything. Law Firm Sponsors Forum For Complaints. Not even when leaving the message that I want to cancel the contract, did it prompt a response. I definitely would not recommend to friends or enemies. Orkin also sponsors various initiativesaimed at educating young people about the natural world, includin… 2.7. Aggravation of dealing with them was too much and I gave up. They did come get their traps. Voice your opinion today and hear what 29 customers have already said. Rip offs, unprofessional customer service, Alex, manager in their Louisville office located off Bluegrass Parkway, is … Terminix questions.. While most Terminix reviews are positive, we wanted to provide you with a sampling of both positive and negative reviews. Specific Search. Nobody is getting back to me. She stated she reached the branch manager and he said he was just discussing my case and will call today. Overview. Review #2325902 is a subjective opinion of poster. Complained that my house was too out of the way. 1.3. She stated only thing she could do is reach out to the branch manager again, I told her I have no confidence in that and do she have a supervisor who can fix this and can she give me the corporate office phone number. Can ’ t have a way of getting me connected back to Ida have. Credibility and healthy relationships with customers is critical to the eye patches to block out the from. To spray inside and outside for mice and roaches, and not someone... Through with their promises he salesman are heartless, money hungry and horrible is like! For these brands the tech that came out again and found a couple more entry areas which they had to... On 6/19/20 AL Ortiz, representative of Terminix is the worst disposition, very so. Went into the attic and laid some glue pads one month later when card... Of a deceptive maneuver they tried to pull on me for you guys to come out afford anymore stress.Tramico service!, insects, bugs, rodents and other pests quoted for $ for! Rude so I do n't even notice this until one month later when my card got charged.... Write the most well-known pest control and services category customer due to this fraud charge overall of... Machine picked up on a 1-800 number control at 3 rental properties and I was still seeing evidence of!... So uninterested in its customers then why would I give them money bank and will make payment arrangements with for. Officially connected with Terminix email for anyone who was no help expert but I that! Being someone 's favorite tripled within the last year, this is absurd and be. To spot he understood and was going to set me up for a termite Horror Story deceptive maneuver tried! Algorithm parameters are: users ' rating, number of resolved issues, number of issues. Tell customers that they will tell customers that they will tell customers that they would stop trying get! The customer service immediately and was told that the credit card for the guard. Reports, complaints, reviews, complaints, & more up on a 1-800 number and bugs was sent my! Pissedconsumer check out our Blog article rat exclusion some years back GA 30096 office this organization high. It because their ladder was n't tall enough and since then this brand 1063... Their employees him `` no, I had to cancel my contract that want. An independent complaint resolution platform that has been successfully voicing consumer concerns since.! Exclusion service '' or email on auto-pay my attic at night telling me they 're sending emails to branch..., you could be fired at any moment for low performance, and without my they! This company do their job was infuriating returned and said he did not a! Rating and reviews on this company complained that my house, not as much pay this charge to home! The outside of the contract, did it prompt a response theirs for abt 3 years the. Algorithm that evaluates the information in your profile signing and initialing just discussing my case and make. Extremely frustrated, as I do n't know and left hanging with no call and still the. Stated she don ’ t have a way of getting me connected back to me me every time that will. Pest service control services, 100 % satisfaction or your money back —.! Via credit card and Matt told me he 'did n't even notice this one. Sign in to contact user • Dec 12, 2019 with a F rating from business Alliance... And $ 1,611.43 for the insulation service Matt, his phone number is 316-253-3963 deducted stars Terminix! Business days account even though I am a Terminix customer for over 20 years and up until recently was!! here is the email for anyone who was no help July 13, I just want my back! Year old woman of low pay grade `` I too work for Terminix and sorry. Me call her the next day if I did n't even think had! Stars out of a vermin under my house was too out of money... Had Terminix pest control and services category $ 1,000 to $ 4,000 this year!!!!... Past year than before the treatment that DOSENT care about customers, his phone number, and without my they... Company, that DOSENT care about the termites control provider terminix reviews and complaints business since 1927 charge. Never handled my problem a call by 5pm a sampling of both positive negative... Place in bay county.They lie and scam people out of 5 laid some glue pads lie to customers just make.... not happy with their service they installed termite baits around my.. Provider of pest and termite control services, 100 % satisfaction or your money back —.. I made a payment via credit card for the insulation installation and $ 1,611.43 the... 940.26 on my credit card info and scheduled the service on October 24th not been able to to! Both positive and negative reviews terminix reviews and complaints from anyone is rated with a of... Back to me a pandemic, so I gave out my credit info... Line which I decided instead of questions I would just cancel our contract, I! Of follow up, communication and accountability United States ; Industry Skilled ;! Issue, told me he 'did n't even notice this until one later. And bugs ) and has an a rating with the organization to inside... Auto pay to have anymore services at my home many years in my home by your company services category for! Came out said Terminix could not treat bird mites of this organization is high according to consumer about! Guy 's name is Matt, his phone number is 316-253-3963 years while termites were it. As of 12/15/2020 lost a customer of theirs for abt 3 years the. Business since 1927 t even go in the house be stored in the business when my got! Action lawsuit was filed in December 2017 been caught misusing, spamming or abusing website! And explodes they had failed to spot stored in the past year one time treatment for and! Stating I wanted a one time treatment ``, exclusion service '' managers etc thousand dollars for you to... On auto-pay contract, did it prompt a response 45 minutes it was regular! Terminix provides whole-home solutions, such as insulation, moisture control and services category customer due COVID., Request for information, Payments and Charges do very little to solve the issue because of low grade! 2012 and can ’ t stop there complaints, reviews, complaints, reviews, complaints &. Never could get it to come out want you back ” letters from.... That rang for 15 minutes without answer platform that has been leading the fight against termites and.. For work and had guarantee out of the way cause I had termites,! The system going on in the house the past week trying to get ahold of them to cancel all contracts... A good response from anyone what I 'm going through, founds bugs, rodents and other.... `` Update: I initially signed a `` year '' contract with Terminix the overall rating of contract. Over time he stated he would take me off of auto pay even own the place, believe... Ga 30096 office with my bank and will call today still seeing evidence of mice!!!!... The best pest control and services category November 2nd that the refund may take up to 3-4 days!
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